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Resume

Experience

Technical Writer
Digital Monitoring Products | Springfield, MO
July 2024 - Present

  • Writes and creates instructions and illustrations for installation guides, programming guides, user guides, technical updates, compliance guides, help files, and custom literature for dealers, technicians, and end users.

  • Regularly manages multiple projects to meet fast-paced deadlines, participates in product management meetings, and interviews project managers, engineers, and stakeholders to gain a comprehensive understanding of products.

  • Maintains a record of all active documentation, including product hardware updates, product firmware updates, and new products.

Graduate Teaching Assistant
Missouri State University | Springfield, MO
August 2022 - May 2024

  • Created lesson plans and assignment guidelines, graded all student work, and managed classroom activities.

  • Helped students develop critical thinking skills, analyze complex information, and express written ideas in social, academic, and professional contexts.

Communications Intern
Natural Accents Lighting | Kansas City, MO
May 2023 - August 2023

  • Wrote social media content, blog posts, and marketing emails about lighting products and solutions.

  • Redesigned company website, edited photos of client homes, and gathered research about upcoming remodeling and home shows.

Education

​Master of Arts in Professional and Technical Writing
Missouri State University
August 2022 - May 2024

  • 4.0 GPA

Bachelor of Science in Socio-Political Communication
Missouri State University
August 2018 - May 2021

  • Graduated with honors

  • Magna Cum Laude

  • 3.8 GPA

Certificates

  • Undergraduate certificate in Advocacy Writing

  • Undergraduate certificate in Conflict and Dispute Resolution

  • Graduate certificate in Teaching of College Composition

Programs

  • Adobe Creative Cloud

  • Confluence

  • Jira​

  • Microsoft Office Suite

  • Microsoft Teams

  • Google Docs

  • Canva

  • Wix

  • WordPress

  • Vendasta

Skills

  • Editing

  • Proofreading

  • Process and procedure documentation writing

  • Compliance writing

  • Project management

  • Conflict resolution

  • Creativity

  • Public speaking

  • Flexibility

  • Fact-checking and researching

  • Troubleshooting

©2021 by Paige Nicewaner. Proudly created with Wix.com

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